A track switch malfunction halted REM service Tuesday morning causing delays. Commuters used shuttle buses between South Shore and Montreal.
Monday, a power failure stopped trains between 4:15 p.m. and 7 p.m. The Tuesday problem was at Brossard station, on Montreal’s South Shore and crews had to move trains by hand, which took a very long time.
Service started again later, but many passengers experienced delays. People waited for shuttle buses that helped them travel between the South Shore and Montreal. The spokesperson says things are getting better.
Breakdowns are down from last year, now only one third as before, indicating the transit system is improving. People must use the REM to cross the river because the old express bus service ended and buses from other networks can’t use the bridge.
Teams will find the cause of the power issue and study each event to understand what is happening. They will then add solutions to maintenance plans. The light rail launch faced delays.
Track switch problems are not new, with the first rush hour having issues in 2023. Passengers have faced other delays.
The REM is working to improve communication by sending alerts to riders and using buses during planned closures. They test the system often as more service will open soon in Montreal.
There were weekend closures in January and more will happen during February to June. Weekday early closures are also planned during spring and summer, and service will be mostly shut in July and August.
